The Uber platform is currently testing an “SOS” button in the cities of Tijuana and Mexicali, which can be used if there is an emergency on a trip.
The “SOS” button can be found inside the trip information, where it says ’emergency’. By selecting the option, this will allow direct call to local authorities (911), so that the user can report, quickly and easily, an incident that threatens the passenger’s or the driver’s safety.
In addition, Uber will receive an alert to initiate the internal incident support process.
In Baja California there have been assaults, armed robberies, as well as the murder of a woman who was an Uber driver.
In Puebla, on September 30, 2017, four individuals boarded a Vento vehicle, red in color, registered in the Uber private transportation application, where they assaulted and murdered a young woman named Mariana.